Refund & Cancellation Policy
Transparent and fair refund policies for your peace of mind.
At AstroPredictAI, we value your satisfaction and strive to provide high-quality astrological services. This Refund and Cancellation Policy outlines the circumstances under which refunds may be issued and how to request them. We maintain transparent policies to ensure fairness while protecting the integrity of our services.
Credit Purchases
Our refund policy for credit purchases:
- Credits are non-refundable once purchased
- Unused credits remain valid for 12 months
- Technical issues affecting service delivery may qualify for credit refunds
Advanced Birth Chart Analysis
For Advanced Birth Chart Analysis purchases:
- Refunds available within 24 hours if analysis not generated
- Technical failures qualify for full refunds
- Contact support for refund requests
Subscription Services
For subscription-based services:
- Cancel anytime before next billing cycle
- Pro-rated refunds not available for partial months
- Automatic renewal cancellation available in account settings
Processing Time
Approved refunds are processed within 5-7 business days. Depending on your payment method and financial institution, it may take an additional 3-5 business days for the refund to appear in your account. We will notify you via email once your refund has been processed.
How to Request a Refund
To request a refund:
- Contact support@astropredictai.com
- Include your order/transaction ID
- Explain the reason for refund request
- Allow 3-5 business days for processing
Contact Us
For refund inquiries, contact us at:
Email: support@astropredictai.com